Privacy Policy

Scylos (“Scylos,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we handle information when you visit our website, contact us, or use our products and services (collectively, the “Services”).

1. Information we collect

We collect the following categories of information:

• Information you provide. Your name, business email, company, job title, phone number, and the contents of any message when you fill out a form, request a pilot, or contact us.
• Usage and device data. IP address, browser type, operating system, referring pages, pages viewed, and interactions, collected through cookies and similar technologies (only where you have consented to non-essential cookies).
• Communications. Records of correspondence when you email us or engage our sales and support teams.

2. How we use information

We use personal information to:

• Provide, operate, maintain, and improve the Services;
• Respond to inquiries, pilot requests, and support requests;
• Send administrative and, where permitted, marketing communications (you can opt out at any time);
• Analyze usage to improve site performance and content, subject to your cookie choices;
• Detect, prevent, and address security incidents, fraud, and abuse; and
• Comply with legal obligations and enforce our agreements.

3. Legal bases for processing (EEA/UK)

Where the GDPR or UK GDPR applies, we rely on the following legal bases: consent (e.g., non-essential cookies and marketing), contract (to provide Services you request), legitimate interests (to operate and secure our business in a way that does not override your rights), and legal obligation (to comply with applicable law).

4. Cookies and tracking

We use essential cookies to operate the site and, with your consent, analytics cookies to understand usage. We honor Google Consent Mode, so non-essential tags stay disabled until you accept. You can change your choice at any time from the cookie banner or the “Cookie preferences” link in the footer. For full detail, see our Cookie Policy.

5. How we share information

We do not sell your personal information. We share it only with:

• Service providers who process data on our behalf (e.g., hosting, analytics, email delivery) under contractual confidentiality and security obligations;
• Legal and safety recipients when required by law or to protect rights, safety, and security; and
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Data retention

We retain personal information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information; to object to or restrict certain processing; and to withdraw consent. EEA/UK residents may also lodge a complaint with a supervisory authority. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of “sharing” for cross-context behavioral advertising. To exercise any right, contact us using the details below.

8. Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, but we work to protect your information and continually improve our controls.

9. International transfers

We may process and store information in countries other than your own. Where we transfer personal data out of the EEA or UK, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses.

10. Children's privacy

The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, by additional notice.

12. Contact us

For privacy questions or to exercise your rights, contact us at privacy@scylos.com or through our contact page.